Introduction
Shasha Tobacco (Private) Limited (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you engage with our services, including our website, applications, and any related services (collectively, the “Services”). Please read this policy carefully. If you do not agree with the terms of this policy, please do not access the Services.
Information We Collect
We may collect various types of information, including:
- Personal Information
Personal information is any information that can be used to identify you. We may collect the following types of personal information:
– Contact Information: Name, email address, phone number, and postal address.
– Business Information: Company name, job title, and related business details.
– Payment Information: Credit/debit card details and billing address (processed through secure third-party payment processors).
- Non-Personal Information
We may also collect non-personal information that does not directly identify you. This may include:
– Usage Data: Information about how you use our Services, including browser type, operating system, pages visited, and time spent on our Services.
– Device Information: Information about your device, including device type, operating system, and mobile network information.
- Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our Services. Cookies are small data files stored on your device. You can manage your cookie preferences through your browser settings.
How We Use Your Information
We may use the information we collect for various purposes, including:
– To provide and maintain our Services.
– To process transactions and manage your account.
– To communicate with you, including responding to inquiries and sending updates.
– To improve our Services and develop new products or features.
– To analyse usage patterns and enhance user experience.
– To ensure compliance with legal obligations.
Disclosure of Your Information
We do not sell your personal information. We may share your information in the following circumstances:
- With Service Providers
We may share your information with third-party service providers who assist us in operating our Services, processing payments, or conducting our business. These providers are obligated to protect your information and may only use it for the purposes we specify.
- For Legal Compliance
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
- Business Transfers
If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different privacy policy.
Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain your information to comply with our legal obligations, resolve disputes, and enforce our agreements.
Security of Your Information
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.
Your Rights
You may have certain rights regarding your personal information, including:
– Access: You have the right to request copies of your personal information.
– Rectification: You have the right to request correction of any inaccurate or incomplete information.
– Erasure: You have the right to request deletion of your personal information under certain conditions.
– Restriction: You have the right to request restriction of processing your personal information.
– Data Portability: You have the right to request transfer of your personal information to another organization or directly to you, under certain conditions.
To exercise these rights, please contact us using the information provided below.
Third-Party Links
Our Services may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party websites you visit.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with a new effective date at the top. You are advised to review this Privacy Policy periodically for any changes. Your continued use of the Services after the posting of changes to this Privacy Policy will constitute your acceptance of those changes
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Shasha Tobacco (Private) Limited
- 105 Dartford Road Willowvale, Harare, Zimbabwe
- +2638688002224
- sales@shashatobacco.co.zw
We value your privacy and are committed to protecting your personal information. Thank you for trusting Shasha Tobacco (Private) Limited with your information.